Anyone Else Struggling with the Lexus Reserve Program?

[punksurfer024]

So I’m trying to use the Lexus Reserve program to grab a car, but I’m hitting a snag. I’m leasing an RZ, so I should have 30 days of free over 3 years, but the option’s MIA in my app. Anyone else run into this issue? Got any tips on how to get it sorted? TIA

 

[joshmojics]

So I’m trying to use the Lexus Reserve program to grab a car, but I’m hitting a snag. I’m leasing an RZ, so I should have 30 days of free over 3 years, but the option’s MIA in my app. Anyone else run into this issue? Got any tips on how to get it sorted? TIA

I had a canceled reservation, but the app still shows it as active. Customer support confirmed the cancellation and stated that there is a display issue with the app.

 

[sherwin143!]

I haven't had a chance to try the reserve program yet but it's definitely a perk. Did you figure out why the option isn't available on your app?